Terms and conditions of travel with us!

► In order to confirm the reservation, the customer must pay 50% of the total cost in advance
► Cancellations are subject to the terms below
► If the client interrupts the planned itinerary due to unforeseen circumstances, our company will not cover additional expenses for time spent outside the itinerary

 


Cancellations and Refunds

For any cancellations, refunds will be made subject to the following conditions.

► 85% refunded (15% paid) when cancelled more than 60 days prior to departure
► 75% refunded (25% paid) when cancelled between 30 and 59 days prior to departure
► 50% refunded (50% paid) when cancelled between 21 and 29 days prior to departure
► 0% refunded (100% paid) when cancelled less than 21 days prior to departure

Form of payment

The cost of the trip is payable in two installments. 50% are to be paid at the time of booking,  the remainder to be paid at least 21 days before departure. If you have any questions regarding this, please let us know at advance.

Payments with PayPal

In order to confirm the reservation of any tour service provided Cotopaxi Travel Ecuador we require a pre-payment of 30% of the tour price. The remainder is to be carried out before climbing tour or travel starts.

Cotopaxi Travel Cia. Ltda. accepts online payments with PayPal, (if you don’t have a Paypal account you can pay with your debit or credit card as a PayPal guest) and we also accept accept wire transfers or deposits to our bank account and US$ cash payments at our office in Latacunga or Machachi - El Chaupi. Our Ecuadorian bank account details are:

Our offered prices and rates are net prices in US$, depending on the payment form charges, fees and/or commissions which are chargeable to the client may apply , e.g. paypal +6%. On your final invoice we credit you with the US$ net amount of the prepayment or payment we received.

In order to make a payment with Paypal or credit card to our Paypal account (account holder: Cotopaxi Travel (paypal@cotopaxi-travel.com), please confirm the amount (pre-payment and/or remainder) to be charged with Andes Alps, then click the “PayPal” button below, you will be prompted to fill in the amount and your payment details.

Payments in US $ with Paypal account or credit cards.

Make payments with PayPal – it’s fast, free and secure!

In order to make a payment by wire transfer or deposit to our bank account in $USD, € or CHF please contact us for banking information and to confirm the amount (pre-payment and/or remainder) to be charged.


Thank you,

The Cotopaxi Travel Team